Frequently Asked Questions (FAQ)

How can I make a booking?

You can use our booking tool to save the required cleaning time and your details and pay for the service immediately after completion. A booking has thus been made. Our support team will be happy to answer any questions or provide assistance.

What happens after a booking has been placed?

Once payment has been made and confirmed, you will receive a confirmation email indicating the time your cleaner will arrive to perform the cleaning.

Are short-term bookings possible?

You can see the available operating times in the booking tool. If the desired slot is available, you can of course make a booking at short notice. In emergencies, our support team is available to find an individual solution.

What does cleaning at MAIDGATE cost me?

The prices quoted are for one cleaning and are based on the number of hours multiplied by the hourly price. Please note that a minimum of 2 hours is required.
Everything is included in the price, the salary of your cleaner, the various social insurances and declarations, the VAT and MAIDGATE commission.

If you are entitled to VAT, please do not hesitate to contact us.

Can I have a cleaning rebooked?

Please send us an email to info@maidgate.ch or give us a call to rebook. Rebooking can be rebooked 48 prior to the execution date free of charge.

What do I do if I am not satisfied with the cleaning?

In the event of an inadequate cleaning process, please send us photos to info@maidgate.ch within 48 hours of cleaning so that we can check the situation with your cleaner. We will contact you as soon as possible with a suitable solution.

Our Services

We pride ourselves on our friendly and helpful cleaning service – which means we are always happy to carry out additional work for our clients when they request it.

House Cleaning

Business Cleaning

End of tenancy

Testimonials

“We really appreciate the personal relationship with Maidgate and have been very satisfied with the service so far. The cleaning staff are always on time and work conscientiously. We can recommend Maidgate.

Claudia

“For the cleaning of our offices we booked a periodic cleaning service via Maidgate. Communication and handling were problem-free and the cooperation is very pleasant. We can only recommend Maidgate.”